Refund Policy

UPDATE March 31, 2020:

If a camp is cancelled due to any ripple effects from COVID-19, all participants will be completely refunded all fees.  If you have any questions or concers related to this or payment, please reach out to us at questions@nationalringetteschool.com.

Prior to June 1st, 2020: Original deposits of $100 per registrant/camp will be retained as an administration fee.  Any additional fees will be refunded in full*.

On or after June 1st, 2020: There are no refunds, except for medical reasons*.  

*Cancellations Due To Medical Reason: With an official doctor’s certificate a FULL refund will be issued. Medical refunds will be issued in September 2020.

Movement Between Groups Policy

Prior to camp…

At times we receive requests to move athletes between groups. This may or may not be possible.  If you have questions in this regard please contact us at 403-284-5161.

Once camp has begun…

Transfer between groups once the camp has started MUST occur on the first day of camp.  If you would like your child moved we ask that you communicate directly with the Site Manager.    The Site Manager will be able to assess the situation and discuss with you the best option.  The final decision rests with the Site Manager.

Payment Plan Policy

The National Ringette School offers a payment plan option for most groups.  An initial non-refundable deposit of $100 will be followed by two equal installments to complete your payment for camp. The 2nd and 3rd payments go through automatically at 30 and 60 days respectively after the day of purchase.

For example: You have purchased a U10 Camp at $399+tax in Calgary, AB.  The initial payment will be for $100 + Tax.  Thirty days after this payment a 2nd transaction will occur automatically for $149.50+tax.  Then, thirty days after this payment a 3rd transaction will occur automatically for $149.50. The 3 payments are equivalent to the early bird rate until April 1st.

The “Installment Payment Plan”  option is only available until May 1st, 2020.

Late Pick-Up Policy

Late Pick-Up Policy: $10/15mins. Payable with cash only upon same day pick-up or next day drop-off. Child will not be permitted to re-join the camp until fee is paid.

Dressing Room Policy

The National Ringette School requires that male parents or guardians remain outside the dressing rooms at all times.  We encourage parents to help with their children’s skates outside the dressing room.  

Male participants will also be provided with a separate change room to get changed before and after their ice times.

Cell Phones and Cameras Policy

The use of cell phones and cameras in dressing rooms is strictly prohibited.  We encourage athletes to leave such valuables at home.  The National Ringette School and the arena operators will not be responsible for any lost or stolen items.

Photographs and Videos

The National Ringette school may take photos and or video during camp.  Please be advised that your child’s photo may appear on promotional materials and on our website as well as in our camp photos posted at the end of the summer.  If you have any concerns please call our office at 403-284-5161 to discuss.

Camp Cancellation Policy

The National Ringette School reserves the right to cancel a camp or tournament at anytime. In the unlikely event of that occurring full refunds will be immediately issued.  This includes cancellations due to insufficient participant registration.