The National Ringette School is fully committed to supporting a safe, inclusive, and fun community for all participants, parents, and staff. We firmly stand against harassment and discrimination of any kind. Unfortunately, we know that harassment and discrimination can occur.  Therefore, we ask for our community to commit to a “speak up” culture – encourage speaking up and raising concerns if anyone hears or witnesses inappropriate conduct. Commit to listening and supporting concerns.  Reach out to our Site Manager or contact our office, 403-284-5161, to voice your concerns.

Bullying Policy

At NRS , bullying is inexcusable, and we have a firm policy against all types of bullying. Each participant is expected to treat all other participants with respect, and to help each other achieve the best possible experience.

If a participant has difficulty meeting this expectation, parents may be called upon to assist. Our instructors aim to address all incidents of bullying, however it is important to note that they cannot hear or see everything at all times.  Therefore, it is imperative for parents to promote communication with the staff and their child. We work together as a team to ensure that everyone leaves camp with a positive experience.

Behaviour Guidelines

Please read our behaviour policy with your child before camp.

We expect participants to act respectfully at all times when they are participating in our camps. Participants are to behave in a mature, responsible way and respect the rights and dignity of others.

  • Participants will take responsibility for their actions.
  • Participants will respect themselves, each other, camp equipment and the staff
  • Honesty will be the basis for all relationships and
  • Participants will be kind towards each other.

Participants should talk to any instructor or staff member if they are uncomfortable with any experiences or need assistance while at camp.

Discipline Procedures

When a participant does not follow the behaviour guidelines, we will take the following action steps as behaviour problems progress.

  1. Staff will name the inappropriate behaviour and redirect the participant to more appropriate behaviour.
  2. If inappropriate behaviour continues, the participant will be reminded of behaviour guidelines and camp rules, and the participant will be asked to decide on action steps to correct their behaviour.
  3. If a participants’ behaviour continues, parents will be notified to discuss next steps.
  4. If inappropriate behaviour continues, as a final action step the participant will be dismissed from camp.

Examples of unacceptable behaviour:

  • Refusing to follow behaviour guidelines or camp rules
  • Using profanity, vulgarity 
  • Stealing or damaging property (personal or camp property).
  • Refusal to participate in activities or cooperate with participants or staff.
  • Disrupting an activity
  • Leaving a program without permission
  • Endangering the health and safety of children and/or staff
  • Teasing, making fun or bullying of other participants or staff
  • Hitting or Fighting of any kind
  • Use of illicit drugs, alcohol or tobacco or sexual conduct of any kind

Participant fees are non-refundable if they are sent home for disciplinary reasons. Bullying or physical violence towards any staff or towards another participant will result in immediate dismissal from the camp program for the duration of the summer. All situations are subjective and will be handled accordingly per the Site Manager and Directors’ discretion.

Camp Cancellation Policy

The National Ringette School reserves the right to cancel a camp or tournament at anytime.  This includes cancellations due to insufficient participant registration numbers.  If a cancellation occurs you will be contacted via email and fees will be returned (minus the Admin Fee) via the same credit card that was used for payment.

Covid-19 Protocols

Prior to camp…

Protocols for each camp location will be sent out to parents and participants two weeks prior to camp.  A second email will be sent if there are changes between then and the camp start date.

Our camps will follow the provincial and municipal guidelines for each location.  It is imperative that parents and participants understand that they will not attend camp if they are feeling unwell.

During camp…

If an athlete becomes ill throughout the day, their parents will be contacted and that athlete will be asked to leave the camp.  If the athlete is unable to return to the camp due to illness, refunds will be dealt with on a case by case basis.  Contact us at questions@nationalringetteschool.com or 403-284-5161.

Dressing Room Policies

We staff the female dressing room with a National Ringette School instructor.  Therefore, parents will be asked to remain outside the dressing room and to help with their children’s skates outside the dressing room (if they wish to tie their skates).  Participants will be offered assistance in getting ready, however we aim to foster independence with dressing.  We are also focussing on respect for each other and our facilities.  Therefore, if a participant makes a mess of their space they will be asked to clean it up.  Instructors will assist, but the onus is on the participant.

The National Ringette School requires that male parents or guardians remain outside the female dressing rooms at all times, and vice versa.

Female and male participants will be provided with separate dressing rooms.  They are required to use that dressing room  before and after their ice times.

Cell Phones and Cameras

Participants are NOT permitted to use their phones during camp hours.  Phones must be left in the dressing room, inside a pocket or bag, at all times.  The use of cell phones and cameras in dressing rooms is strictly prohibited.  We encourage athletes to leave such valuables at home.  If they must have them along at camp, neither the facility, nor NRS is responsible for any theft or damage.

Fee Policies

The following applies to 2024 Summer Camps:

Administration Fee ($40):

This fee is a non-refundable fee used to help offset the costs associated with credit card transactions and costs incurred prior to the delivery of the program.  The Administration Fee is applied to each order, not each individual registration.  Therefore, if a family is registering more than one child the fee is only applied once.  In the event of a Participant Initiated Withdrawal or NRS initiated camp cancellation this fee will NOT be refunded.

Refund/Cancellation Fees:

Participant Initiated Withdrawal:

Prior to May 1st, 2024: $75 cancellation fee per registrant/camp will be retained.  Any additional fees (minus the Administration Fee and Cancellation fee) will be refunded via credit card.

On or after May 1st, 2024: There are no refunds, except for medical reasons*.

*Cancellations Due To Medical Reasons: With an official doctor’s certificate a FULL refund will be issued. Medical refunds will be issued in September 2024.  If this occurs once camp has begun, we ask you to contact 403-284-5161.

Late Pick-Up Policy

Late Pick-Up Policy: $10/15mins. Payable with cash only upon same day pick-up or next day drop-off. Child will not be permitted to re-join the camp until fee is paid.

Movement Between Groups Policy

Prior to camp…

At times we receive requests to move athletes between groups. This may or may not be possible.  If you have questions in this regard please contact us at questions@nationalringetteschool.com or 403-284-5161.

Once camp has begun…

Prior to your child participating with their group, if you would like your child moved, we ask that you communicate directly with the Site Manager.    The Site Manager will be able to assess the situation and discuss with you the best option.  The final decision rests with the Site Manager.

Payment Plan Policy

The National Ringette School offers a payment plan option for most groups.  Complete payment must be made in order to participate at camp.

Photographs and Videos

The National Ringette School may take photos and or video during camp.  Please be advised that your child’s photo may appear on promotional materials and on our website as well as in our camp photos posted at the end of the summer.  If you have any concerns please call our office at 403-284-5161 to discuss.